Use these steps to create a new user. Users can be Single Sign-On (SSO) or non-SSO (access with a username/password). These steps can only be completed by Admins or Main Admins.
On this page:
Create a non-SSO (username/password) user
Non-SSO users have to log in with both their username and password.
- Click your Username at the top right corner.
- Select Account Settings in the drop-down menu.
- Go to Users & Teams.
- Under Users, click New User.
- Enter this information:
- Email Address (used to log in)
- First Name
- Last Name
- User rights (Main Administrator, Administrator, or User)
- Give them access to the desired teams (if applicable).
- Check Send welcome email. This sends the user a link to set a password.
- Click Save.
About SSO users
- To add SSO users, your account has to have SSO enabled.
- Any already existing users accessing with a password can be converted to SSO.
Create an SSO user
Only the Main Administrator or an Administrator can enable an SSO user.
- Tell users to try to access UserZoom Manager however you have this configured.
- The user is added as Disabled.
- The user will see this message:
- They can now be enabled with SSO access.
- Click your Username at the top right corner.
- Select Account Settings, in the drop-down menu.
- Go to Users & Teams.
- Under Users, click Enable next to the user(s).
- Tell the user(s) they can now access using SSO.
Pro tip
To add an SSO user manually (not preferred):
- Don't check the Send Welcome email option.
- The email asks users to set up a password.
- Users can do this if auto-discover is not enabled for your account.
- Give them the URL or tell them how to access UserZoom Manager via SSO instead.