Create a new user

Use these steps to create a new user. Users can be Single Sign-On (SSO) or non-SSO (access with a username/password). These steps can only be completed by Admins or Main Admins. 

On this page:

• Create a non-SSO (username/password) user
• About SSO users
• Create an SSO user

Create a non-SSO (username/password) user

Non-SSO users have to log in with both their username and password.

1. Click your Username at the top right corner.
2. Select Account Settings in the drop-down menu.
3. Go to Users & Teams.
4. Under Users, click New User.
5. Enter this information:
   • Email Address (used to log in)
   • First Name
   • Last Name
   • User rights (Main Administrator, Administrator, or User)
6. Give them access to the desired teams (if applicable).
7. Check Send welcome email. This sends the user a link to set a password.
8. Click Save.

About SSO users

• To add SSO users, your account has to have SSO enabled. 
• Any already existing users accessing with a password can be converted to SSO.

Create an SSO user

Only the Main Administrator or an Administrator can enable an SSO user.

1. Tell users to try to access UserZoom Manager however you have this configured.
   • The user is added as Disabled.
   • The user will see this message:
     
   • They can now be enabled with SSO access.
2. Click your Username at the top right corner.
3. Select Account Settings, in the drop-down menu.
4. Go to Users & Teams.
5. Under Users, click Enable next to the user(s).
6. Tell the user(s) they can now access using SSO.

Pro tip

To add an SSO user manually (not preferred):

1. Don't check the Send Welcome email option.
   • The email asks users to set up a password.
   • Users can do this if auto-discover is not enabled for your account.
2. Give them the URL or tell them how to access UserZoom Manager via SSO instead.