Create a new user

Use these steps to create a new user. Users can be Single Sign-On (SSO) or non-SSO (access with a username/password). These steps can only be completed by Admins or Main Admins. 

On this page:

• Create a non-SSO (username/password) user
• About SSO users
• Create an SSO user

Create a non-SSO (username/password) user

Non-SSO users have to log in with both their username and password.

1. Click your Username at the top right corner.
2. Select Account Settings in the drop-down menu.
3. Go to Users & Teams.
4. Under Users, click New User.
5. Enter this information:
   • Email Address (used to log in)
   • First Name
   • Last Name
   • User rights (Main Administrator, Administrator, or User)
6. Give them access to the desired teams (if applicable).
7. Click Save.

The system will send a welcome email to the user with a link to set a password.

About SSO users

• To add SSO users, your account has to have SSO enabled. 
• Any already existing users accessing with a password can be converted to SSO.

Create an SSO user

Only the Main Administrator or an Administrator can enable an SSO user.

1. Tell users to try to access UserZoom Manager however you have this configured.
   • The user is added as Disabled.
   • The user will see this message:
     
   • They can now be enabled with SSO access.
2. Click your Username at the top right corner.
3. Select Account Settings, in the drop-down menu.
4. Go to Users & Teams.
5. Under Users, click Enable next to the user(s).

The system will send an email to the user informing them that they have been granted access.

Pro tip

If you add an SSO user manually, they will be able to access directly without needing to be enabled further. However, this way, the user will receive the email to set a password. This means that unless the auto-discover feature is disabled for their email domain, they will be able to access with username and password. You would need to advise them that they should access via SSO.