Learn about account access and user permissions.
✅ Plan Availability: All Plans
👥 User roles: Owner and Admins
For more information, see our article on how to find your plan and user role.
On this page:
About account access
- Manage all users with access to your account through the Users & Teams section.
- Depending on the person's access needs, you can choose between different user roles.
User roles
| Owner | Admin | Researcher | Collaborator | |
| Join a Moderated session as a Note-Taker and access the share links |  |
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| Change your profile details | |
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| Access support and education link | |
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| Access studies they own or are assigned to | |
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| Moderate a session (start session in monitor) | |
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No |
| Edit studies they have access to | |
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No |
| Launch studies they have access to | |
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No |
| Delete all studies they can access | |
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No |
| Export study data | |
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No |
| Delete all studies | |
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No | No |
| View all studies in the account | |
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No | No |
| Add users | |
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No | No |
| Modify users | |
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No | No |
| Reset the password of all users | |
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No | No |
| Delete owners | |
No | No | No |
Owner
- View, edit, launch, and delete any study within the account.
- Edit the share settings of any study within the account.
- Create, modify, or delete/disable any user.
- Reset the password of users accessing with username/password.
Admin
- View, edit, launch, and delete any study within the account.
- Edit the share settings of any study within the account.
- Create, modify, or delete/disable any user, except Owners.
- Reset the password of users accessing with username/password.
Researcher
- Access studies that:
- Belong to them
- Belong to a team they are a member of
- They have been given access to
- Edit and launch any studies to which they have access.
- Delete only their own studies.
- Edit the share settings only for their own studies. (If available for your account type)
- Access their profile information.
Collaborator
- Read-only access to
- Study details
- Recruitment tab (Including the Scheduler in Moderated studies)
- Study Builder (including Previewing questions)
- Access Collaborator Links (Moderated studies)
- Results tab:
- Filter Results
- View and download data in Results (Ratios & Responses)
- View and download clips
- View and download videos
- View, create, and download notes
- View, edit, and download transcripts
- View Clicks & Paths (If available for your account type)
- Change the timezone in My Profile
- Access the Support & Education link